Return & Exchange Policy

Shipping Policy

At Coffee Keenya, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving it and we will be happy to provide a refund or exchange. Please note that opened bags of coffee cannot be returned or exchanged for hygiene reasons. Shipping costs are non-refundable.

Return & Exchange Policy

To initiate a return or exchange, please contact our customer service team at info@coffeekeenya.com with your order number and reason for return. We will provide further instructions on how to proceed.